ANZSCO 313112
Also called ICT Help Desk Officer, ICT Help Desk Technician or Systems Support Officer.
TRA
From LIN 19/051 (opens in a new tab), as compiled on 28 Mar 2026.
No 189 invitations for this occupation in the round of 4 June 2026.
From Home Affairs’ SkillSelect invitation rounds (opens in a new tab).
Skill level 2, on ANZSCO’s scale from 1 (highest) to 5.
From the ABS’s ANZSCO 2013, Version 1.3 (opens in a new tab).
More specific jobs the ABS classifies as ICT Customer Support Officer. Searching for any of them finds this occupation.
Reported timelines come in a later release: the medians and middle ranges people report for each step, beside the official 90 per cent figure. Until then, Home Affairs’ official processing times for every visa stream are on the home page.
The employer-sponsored route (the 482 and 186) comes in a later release. Until then, their official processing times are on the home page, and this occupation’s skilled lists above say what LIN 19/051 names it for.
The lowest score invited for ICT Customer Support Officer in each federal round that names it, beside the community’s reported invitations.
No federal round since 21 Jan 2022 has published a 189 or 491 score for ICT Customer Support Officer, and no approved community report carries points yet. The facts above show its latest round either way.
Official series: Home Affairs' SkillSelect invitation rounds; scores by occupation begin 21 Jan 2022, and earlier rounds published whole-round minimums only.
Submitted EOIs naming ICT Customer Support Officer, by points score, at 30 Sept 2026.
197 or more submitted 190 Skilled Nominated EOIs naming ICT Customer Support Officer at 65 points or more
| Points | EOIs |
|---|---|
| 85–100 | <20 each |
| 80 | 47 |
| 75 | 34 |
| 70 | 74 |
| 65 | 42 |
| Under 65 | 21 or more |
Each state’s latest published record that names ICT Customer Support Officer or its group, on the state’s own scale.
Published for unit group 3131, ICT Support Technicians, not for each occupation.
Scores are on ACT's Canberra Matrix, its own scale, not SkillSelect points.
South Australia publishes invitation counts by two-digit group, not scores. For group 31, Engineering, ICT and Science Technicians:
Invitations people reported for ICT Customer Support Officer, reviewed before they appear. Names and usernames are stripped.
No reviewed community report of an invitation for ICT Customer Support Officer yet. Reports appear here once someone shares one and it passes review.
Report your inviteRule values live in data with their source and check date, never in the page’s code.
65 points: the lowest score an expression of interest can hold and be invited. The EOI queue’s headline counts from it.
Home Affairs (opens in a new tab), checked 16 Oct 2026. The points test is under review (opens in a new tab).
Each figure links to its source where it appears; this gathers them, with each publisher’s licence and attribution.
The title, other names, groups and skill level: the ABS’s ANZSCO 2013, Version 1.3 (opens in a new tab).
Australian Bureau of Statistics · CC BY 4.0
LIN 19/051 (opens in a new tab) (compilation F2026C00265), as compiled on 28 Mar 2026.
Based on content from the Federal Register of Legislation (opens in a new tab) at 15 Oct 2026. For the latest information on Australian Government law, go to legislation.gov.au. CC BY 4.0.
The latest round and the points trend: Home Affairs’ SkillSelect invitation rounds (opens in a new tab); scores by occupation begin 21 Jan 2022.
Australian Government Department of Home Affairs · CC BY 3.0 AU
WA and ACT publish invitation scores, and SA counts by group. The other states and territories publish no per-occupation figures; what the community reports for them appears below, labelled as community data.
SkillSelect EOI data (opens in a new tab), as at 30 Sept 2026, released 2 Oct 2026. Counts under 20 are published only as “<20”.
© Commonwealth of Australia (Department of Employment and Workplace Relations) · CC BY 4.0
© ACT Government · CC BY 4.0 — © Department of State Development, South Australia · CC BY 4.0
Invitations people report through this site’s forms or share in public groups, entered without names or usernames, reviewed before they appear, and always labelled with a confidence level — never mixed with official figures. How they are kept: the privacy notice.